bd bajee Privacy Policy
This document details the policies bd bajee follows when collecting, storing and using your personal information. Please read this policy carefully before using the platform.
1. Introduction and Scope of Policy
bd bajee is an online gaming platform that provides sports betting, casino games and related services to users in Bangladesh. This Privacy Policy ("Policy") applies to all services provided through the bd bajee website (https://bdbajee.cam) and mobile application.
The purpose of this policy is to clearly inform you about what information we collect, why we collect it, how we store it, and in what circumstances it may be shared with third parties. Reading and following this policy is considered part of our Terms and Conditions.
By using this platform, you will be considered to have consented to the collection and use of information as described in this policy. If you do not agree with any condition of this policy, please refrain from using our services.
2. What Information We Collect
bd bajee collects information about you in various ways. The different categories of information collected are detailed below:
2.1 Registration and Identity Information
We collect the information you provide when creating an account. This includes:
- Full name (in Bengali or English)
- Date of birth (for age verification — our services are for persons aged 21+ only)
- Mobile number
- Email address
- National ID number or passport number (for identity verification where applicable)
- Bank account or mobile banking number (for payment processing)
2.2 Transaction Information
We keep a record of each of your financial transactions. The date, amount and transaction ID of the methods you use for deposits and withdrawals — bKash, Nagad, Rocket, Upay or bank transfer — are recorded in our system.
2.3 Usage and Behavioural Information
Information such as which games you play, how long you spend on the platform, which bonuses you claim, and which sections you visit most is collected automatically.
2.4 Technical Information
Your device's IP address, browser type and version, operating system, referral URL, and the time and date of login are automatically stored in our server logs.
2.5 Cookies and Tracking Technologies
bd bajee uses cookies and similar technologies that help improve your browsing experience and remember user preferences. Details on managing cookies are provided below.
3. Purpose of Using Information
We use the information we collect for the following purposes:
3.1 Account Management and Service Delivery
Your information is needed to create and verify your account, ensure login security, process deposits and withdrawals, and provide bonuses and rewards.
3.2 Identity and Age Verification (KYC)
Our services are not for persons under 21 years of age. We therefore conduct KYC (Know Your Customer) verification to confirm your identity at registration and for large transactions.
3.3 Fraud Prevention and Security
Our security systems analyse technical and transaction-related information to detect and prevent account fraud, money laundering and fraudulent activity.
3.4 Customer Support
When you contact us via our 24/7 live chat or email, we may need to view your account and transaction information to resolve your issue quickly.
3.5 Technical Development and Analysis
Behavioural data is analysed to improve platform performance, identify errors, and improve the user experience.
3.6 Marketing Communications
With your consent, we may send you emails or SMS messages about new bonus offers, promotions and service updates. You may request to stop receiving these communications at any time.
4. Sharing Information with Third Parties
We may share your information with specific third parties in the following limited circumstances:
4.1 Payment Processors
The necessary financial information is shared with bKash, Nagad, Rocket, Upay and banking partners to process your deposits and withdrawals. This information is used solely for processing transactions.
4.2 Technology and Service Providers
Some technology providers work with us to operate our platform. They perform specific functions on our behalf and operate under strict confidentiality agreements.
4.3 Legal Obligations
We are legally obligated to provide information in response to court orders, government investigations or legal requirements from authorities in Bangladesh.
4.4 Business Restructuring
In the event of a business merger, acquisition or asset transfer, the new ownership authority may receive your information under this policy. You will be notified in advance in such cases.
5. Data Protection and Security Measures
The security of your personal information is bd bajee's highest priority. We use industry-standard technologies and practices to keep your information safe.
5.1 Encryption
Our platform uses SSL (Secure Sockets Layer) technology, which encrypts all data transmitted between your browser and our servers. Login credentials, payment data and personal information are always kept in an encrypted state.
5.2 Access Controls
Only those among our staff whose work requires it can view your information. A log of every access is maintained and regularly audited.
5.3 Two-Step Verification (OTP)
OTP-based verification is used when logging in to your account and during financial transactions, preventing unauthorised access.
5.4 Security Monitoring
Our systems are monitored 24/7 to detect suspicious activity. Automated alerts are triggered if any unusual login or transaction is identified.
5.5 Response to Data Breaches
In the event of a data breach, we will notify affected users as quickly as possible and take the necessary protective measures.
6. Cookies Policy
Cookies are used on the bd bajee website to make your browsing experience easier and more personalised.
6.1 Types of Cookies
- Essential cookies: Required for the core functionality of the website. Cookies related to login sessions and security fall into this category. These cannot be disabled.
- Functionality cookies: Used to remember your preferences (such as language or game settings).
- Analytics cookies: Used to understand how users interact with the platform. The information collected is anonymous.
- Marketing cookies: Used to show relevant advertisements and offers based on your preferences. These are activated with your consent.
6.2 Managing Cookies
You can control or delete cookies from your browser settings. However, disabling essential cookies may cause some features of the website to not function properly.
7. Data Retention Period
We retain your information for as long as it is necessary or legally required.
7.1 Information for Active Accounts
All personal information, transaction records and gaming history are retained while your account is active.
7.2 After Account Closure
Even after an account is closed or deactivated, we may retain information for a specified period to meet legal and regulatory requirements. Once that period expires, information is securely deleted or anonymised.
7.3 Financial Transaction Records
In accordance with anti-money laundering and financial regulations, we are obligated to retain transaction records for an extended period.
8. User Rights
You have the following rights regarding your personal information:
8.1 Right to Access Information
Upon your request, we will provide a copy of the information we hold about you.
8.2 Right to Correct Information
If any of your information is incorrect, you may request a correction. In many cases you can update your information directly from your account settings.
8.3 Right to Delete Information
In certain circumstances you may request the deletion of your personal information. However, it may not be possible to delete all information due to legal obligations.
8.4 Right to Opt Out of Marketing Communications
You may unsubscribe from our marketing emails or SMS messages at any time. This request can be made via the unsubscribe link at the bottom of any email or through the customer support team.
8.5 Right to Data Portability
You may receive your personal information in a machine-readable format, allowing you to use it with another service.
9. Protection of Minors
bd bajee's services are strictly for persons aged 21 years or older. We do not knowingly collect information from any person under 21.
Age is verified during the registration process. If a minor opens an account by providing false information, this is a clear violation of our Terms and Conditions and the account in question will be closed immediately.
If a parent or guardian believes their child has registered on our platform, please contact our support team. We will take appropriate action without delay. To learn more about responsible gaming, please read our Responsible Gaming section.
10. Changes to This Policy
bd bajee may update this privacy policy from time to time. When changes are made, the new version will be published on this page and the date of the latest update will be noted at the top of the page.
For significant changes, we will try to notify you via your registered email or a notification on the platform. Continuing to use the platform after an update will be considered acceptance of the new policy.
For any questions about this policy and our services, visit our FAQ section, where answers to common questions can be found.
11. Contact Us
If you have any questions, comments or complaints about this privacy policy, please contact us. Our support team is available in both Bengali and English, seven days a week, twenty-four hours a day.
- Contact us via live chat — available from any page on the site
- Email: [email protected]
To learn more about our company, visit our About Us page.